Refund policy

Returns (Refunds)

• We accept returns for items purchased from Miracel Walls within 30 days of the original purchase date.
• To be eligible for a full refund, the item must be returned undamaged and unused (in the same condition that you received it).
• Customers are responsible for the cost of return shipping.

Refund Processing

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• The processing time for the refund is typically 7 days. Please allow additional time for your bank or credit card company to post the refund to your account.

Exchanges

• We accept exchanges for items purchased from Miracel Walls within 30 days of the original purchase date.
• You may exchange your item for anything else available on our website.
• The item being exchanged must be returned undamaged and unused.
• The buyer is responsible for all shipping costs associated with the exchange (return shipping and the shipping cost for the new item).